Customisation Work
- Led a team of 5 geographically separated SQL Server database developers (world-wide team).
- Managed delivery of over 800 discrete custom software deliverable projects to over 100 international clients (Over $6M USD in custom software projects successfully delivered).
- Provided remote project management for several smaller Chancery SMS software implementations.
- Designed & developed a custom Sharepoint-based Business Workflow system for the projects-based business. This was integral to the business for managing projects, onsite resources, training and custom deliverable project work from prospect stage through development and billing.
Major Projects (2011 – 2012)
- Ysleta Independent School District, TX (64 schools/ 44,500 students)
Managed custom database report development services.
- Kamehemeha Schools, HI (3 schools/5,400 students)
Managed custom database report development and on-site data services team.
- Prince William County Schools, VA (96 schools/ 79,000 students)
Managed custom database report development services and on-site data services team.
- Ann Arundel County Public Schools (125 schools/76,300 students)
Managed custom database report development services and on-site data services team.
- Dallas Independent School District, TX (Apr 2008 – Dec 2010)
(210 schools/158,000 students) [$3M data services] - Led the Reports & Customisations development team of 5, working both onsite and remote.
- Refined and instituted best-practice processes for requirements definition and testing of over 270 custom software deliverables.
Project Manager Mentoring & Consulting (Sep 2005 – Dec 2006)
- Supervised and mentored other large-district Software Implementation Project Managers, conducted project kick-offs and project audits for major projects, including:
- Houston Independent School District, TX (279 schools / 203,000 students)
- Memphis City Schools, TN (200 schools / 105,000 students)
- Analysed RFP requirements and developed initial project plans for new proposals.
- Provided consultation services for Pearson clients in the US, remotely and on-site.
- Redeveloped and streamlined the Requirements Specification process and SOW model for services work.
Metropolitan Nashville Public Schools, TN (Dec 2002 – Sep 2005)
(133 schools / 74,500 students) [$5M Project]
- Managed the implementation of Chancery SMS software for the school district in a multi-stage project, where 6 months were spent determining the full scope and detailed requirements of the project, prior to establishing the final project budget and project plan.
- Successfully delivered all core project deliverables and numerous value-adds, whilst staying within project schedule and under the project budget.
- Developed and utilized a detailed resource tracking/budgeting tool, allowing for real-time calculations of the final project financials based on actuals to date, projected resource requirements per project plan, and on-the-fly adjustments to accommodate short-term needs. This gave the client a very high level of confidence in project delivery and forecasted financials at a detailed level over the term of the project.
- Led a multi-disciplinary team of 30+ full-time school district staff and vendor contractors.
- Managed development of over 70 custom reports and integrations with 3 major Operational Support Systems.
- Mentored project staff and Team Leads (client and vendor side).
Howard County Public Schools, MD (Jul 2001 – Aug 2002)
(68 schools/43,000 students) [$500K Project]
- Implemented Chancery Open District web-based software throughout the district.
- Designed a tool to accelerate the integration and standardisation of 68 independent school databases into the new central database, saving weeks of manual effort compared to a typical installation, reducing integration error rates and raising customer confidence in the integration process.
- Delivered project objectives under-budget and ahead of schedule, enabling additional project initiatives to promote end-user buy-in.